Spring empowers high growth entrepreneurs to change the world. Based in Gastown, Vancouver, we deliver entrepreneur programs and partner with organizations in 30+ locations around the world to develop the impact entrepreneur ecosystem. Your role is to lead the execution of our various projects and programs, and in doing so develop the tools, processes, and culture of excellence for operations in a rapidly growing global company.
Reporting to the CEO, the Operations Director will assist in the development of a daily culture of operational excellence with the processes, accountability, and support to make this goal sustainable. Along the way, the person will drive specific operations projects and support specific client projects that will inject valuable scalable structure & support into key parts of the business and/or key moments of growth and scale.
You are a people person who prides yourself on your high EQ, maturity, and ability to communicate and understand a wide variety of personalities. You have an uncanny ability to observe people, process, what’s working, and what’s not. You love asking questions to uncover the hidden drivers, goals, and needs. You love to create, fix, improve, bring clarity, train the trainer – and never hesitate to ask for help, rally support and poke until it’s done.