We're Hiring!

Program Associate

Spring empowers ecosystems and entrepreneurs to change the world through innovation. Based in Vancouver (Canada), we’re a global incubator, accelerator, and advisory firm that helps impact entrepreneurs and entrepreneurial ecosystem builders thrive. Our services span from advisory work to a full range of innovation programs, including business resilience, incubation, acceleration, funding & investor training, as well as workshops & events. Our work has taken us to almost 40 communities around the world.

As Program Associate, your role is to support the delivery of projects and programs while ensuring a high level of customer satisfaction, impact, and scalability.

So, what will you do?

Becoming a Project Associate at Spring is an engaging, inspiring, and challenging opportunity. The majority of your time will be working with Program Managers and the COO to implement Spring projects and programs from design to delivery and evaluation. 

The role is broad,  varied, and high-impact. It spans organizational and operational activities, marketing, and community engagement. Throughout, you’ll be collaborating with our Program, Marketing, Operations, and Community Managers. More specifically, your activities include: 

Supporting program design and delivery:

    • Curating and consolidating program content
    • Creating content for online sessions, community groups, and our learning platform.
    • Delivering online sessions with participants and providing one-on-one support.
    • Supporting partners daily and during program launches.
    • Interacting with participants on Spring’s community platform daily, and leveraging metrics to help optimize our support and impact on a weekly basis
    • Arranging external speakers for programs and coordinating venues (and virtual venues!) and resources needed for sessions
    • Engaging with and supporting participants (entrepreneurs or ecosystem stakeholders) throughout

Raising awareness and recruiting for programs including:

    • Creating and implementing marketing campaigns using email marketing tools and Spring’s social media platforms.
    • Supporting clients with resources, assets, and guides on marketing best practices.
    • Evaluating program applications

Impact Measurement

    • Collecting and evaluating of Key Performance Indicators
    • Identifying opportunities for continuous iteration and improvement
    • Capturing participant stories, testimonials and case studies

This role is for you if you’re:

    • an action-oriented person who is at ease with connecting with a diverse range of individuals virtually and in-person
    • love getting stuck into the details – no deadline or typo passes you by 😉
    • are a natural organizer and get excited about streamlining systems and processes
    • thrive working at a fast pace and across multiple activities 
    • are a proactive problem solver and take the initiative
    • are quick to embrace change and enjoy learning and trying new things
    • have excellent written and verbal communication skills
    • energized by connecting with and supporting people
    • passionate about impact and making the world better than it is today

You must also:

    • have over 2 years of relevant professional experience
    • have a genuine interest in seeing people succeed
    • thrive in a collaborative environment with a high level of responsibility
    • communicate and listen actively in a range of environments and with a variety of stakeholders with ease
    • possess a high level of emotional intelligence and empathy
    • have great attention to detail and the ability to manage projects effectively

Sound like you? Here’s how to apply.

Great! Please send your resume, cover letter and LinkedIn profile URL to help@spring.is. We can’t wait to hear from you!

Making the World a Better Place Includes You.

As we focus on driving world-changing innovation, we strive to support and celebrate the diverse voices of this planet. Spring believes in championing change through all perspectives, living with respect and integrity toward others, and being in community with mindfulness and compassion in our personal lives, business, and beyond. 

No matter where you’re from, how you identify, who you love, or what you believe in, we welcome you to join us on this journey.